We offer prescription lenses through our lens app. You can find it on our eyeglasses product page. You can order single vision, progressive, and readers through the flow.

We offer prescription lenses through our lens app. You can find it on our eyeglasses product page. You can order single vision, progressive, and readers through the flow.

How can I order prescription lenses?

Of course, when selecting your prescription, choose prescription sunglasses and not prescription eyeglasses.

Of course, when selecting your prescription, choose prescription sunglasses and not prescription eyeglasses.

Can I order prescription sunglasses?

We offer single vision, progressive, and readers.

We offer single vision, progressive, and readers.

What type of prescription lenses do you offer?

You are welcome to place your order and email your prescription later. If in case your needs do not match what you purchased we can always edit your order.

You are welcome to place your order and email your prescription later. If in case your needs do not match what you purchased we can always edit your order.

I don't have my prescription, can I email later?

We know prescriptions can be complicated. If you need assistance in ordering prescription, feel free to reach out through chat or email info@johannwolff.com and will gladly help with your lens selection.

We know prescriptions can be complicated. If you need assistance in ordering prescription, feel free to reach out through chat or email <a href="mailto:info@johannwolff.com">info@johannwolff.com</a> and will gladly help with your lens selection.

I don't know how to order my prescription.

You can create any color option you'd like. You have several options to create your custom lenses:

You can create any color option you&apos;d like. You have several options to create your custom lenses:<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">You can order our pre-made custom lenses from our Custom Lens collection.&#xA0;</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">You can choose one of our preselected color lenses for any optical frame in the customized flow in the non-prescription option.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 14px;">You can choose &quot;Custom Tint&quot; <span id="isPasted" style="color: rgb(65, 65, 65); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">in the customized flow in the non-prescription option, and we will email you to discuss your color options.</li></ul>

What if I want a custom lens color?

HOME

ACCOUNT

Johann Wolff

Everything you need to know about prescription.

Prescriptions & Custom Lenses

Return Policy

How do I make a return or exchange?

How to exchange an item?

How long does the refund take?

How can I track my return?

How should I prepare my package for return?

Can I return items of different orders in a single return?

How long does it take for a return request reply?

Cancel my order

Where can I drop off my return?

Returns & Exchanges

Where is my order? How can I track it?

What are the shipping times for a purchase?

How much is shipping?

Do you ship worldwide?

Can I change my delivery address?

My package is missing.

Do I have to pay customs fee?

Shipping & Delivery

I didn't receive my order confirmation email.

Can I modify my order after it has been placed?

Check my order status

My item is faulty

I received the wrong item.

I'm missing an item from my order.

Orders

What are your available payment methods?

When will I be charged for my order?

Can I use a promotional code?

I cannot pay for my order, what can I do?

Is payment secure on your site?

Can I pay in my currency?

How do I pay using a gift card?

How can I purchase a Johann Wolff gift card?

Do gift cards expire?

Why was I charged twice?

My promo code is not working.

Can I pay my order in installments?

Payments

Can someone help me choose a frame?

Could I try your frames in store?

Are your sunglasses polarized?

My frames are crocked, what can I do?

Product and Fit