Do you offer warranty or repairs?Updated 11 days ago

Indeed, we do. Not only do we offer a lifetime warranty, but we also provide one free accidental replacement if a mishap occurs. Each frame is eligible for a single free replacement, while non-prescription lenses can be swapped out twice if scratched. Just reach out via email, and we’ll be happy to assist.

Qualifying for Warranty & Replacement
To qualify, we need to verify your purchase. If you purchased from an authorized retailer, please provide proof of purchase (picture of the broken frame). Additionally, a review must be submitted so the product can be processed for warranty or replacement. To start, visit our website, navigate to the product page of the style you own, scroll down, and leave a review.

Prescription lenses are not part of Johann Wolff's replacement program. Depending on the lens acquired, it may qualify for a third-party warranty provided by the lens brand.

Shipping & Fees
For warranty exchanges, we cover all shipping costs within the United States. A $10 processing fee applies for lifetime warranty replacements.