How can I track my return?Updated 5 months ago
You can check the status of your return by logging into your JW account and selecting the relevant order. Alternatively, use the tracking number provided on your return label to monitor the return’s progress.
Customers can also track their returns on the Return Status Page, which is accessible after submitting their return via the return confirmation email.
To track your return directly with the courier, visit the courier's designated tracking page and input the return tracking number provided: