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How do I make a return or exchange?Updated 8 months ago

Returns are quick and easy; log into your JW account and click "Request Return" on the appropriate order tile. You can always write to [email protected], and we will promptly assist. 

For exchanges, we strongly suggest writing directly to [email protected] to have one of our eyewear specialists help you choose your next perfect pair. 

For more information on returns, please read our Return Policy

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