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My promo code is not working.Updated 4 months ago

Troubleshooting Promo Code Issues

We're sorry to hear you’re having trouble with your promo code. Please keep the following in mind:

  • Only one promo code can be used per order.
  • Promo codes generally cannot be applied to sale items unless otherwise specified.
  • Discount codes may have specific conditions, such as a minimum purchase amount, eligible items, time restrictions, customer eligibility, or usage limits. Make sure your order meets these conditions before applying the discount.

If you’ve checked these conditions and are still seeing an error message, please take a screenshot of your shopping cart with the code you’re trying to use and contact us via email or through our chat. We’ll look into the issue promptly.

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