We provide with multiple payment methods for a seamless experience.
Payment Options. We want your online shopping experience to be as effortless as possible, so we offer a wide range of payment options. Currently, we accept:. To select your preferred payment method, simply proceed to checkout. After entering your del
When You’ll Be Charged for Your Order. The timing of your charge depends on the payment method selected at checkout. Credit or Debit Card Payments: If your card is authorized, payment will be taken immediately, and you’ll receive an email confirming
Using Promo Codes and Gift Cards. Promo codes and gift cards are always welcome! Here’s how to apply them at checkout:. Important Notes. Please note that discount codes may come with specific conditions, such as minimum purchase amount, eligible item
Troubleshooting Payment Issues. We’re sorry to hear you're experiencing difficulties completing your purchase. Here are some possible solutions based on specific error messages:. Error: “Your payment details couldn’t be verified”Double-check all paym
Secure Transactions. All transactions on johannwolff.com are secured and encrypted using SSL. To verify this, please check that the lock icon on the left side of the URL bar is closed. For more information, please refer to Shopify's data policy here.
Currency Options. Prices will automatically display in your local currency, depending on your location. If you’d like to pay in a specific currency and encounter any issues, please contact us via chat or send us a quick email, and we can manually inv
Using a Gift Card for Your Purchase. If you’ve received a gift card as a present or as a reimbursement for an order cancellation or return, you can easily use it for your next purchase. Just follow these steps:. If your purchase exceeds your gift car
Purchasing a Gift Card. Looking to gift a friend or loved one? Click here to view and purchase a gift card.
Gift Card Information. Expiration: Unless specified otherwise, Johann Wolff gift cards do not expire. Partial Use: If your purchase is less than the gift card balance, the remaining credit will stay on your account for future use, ready for your next
Understanding Double Charges on Your Account. If you see a double charge on your bank account, it’s likely an authorization hold. This common banking practice ensures sufficient funds are available for a transaction. An authorization hold (or “preaut
Troubleshooting Promo Code Issues. We're sorry to hear you’re having trouble with your promo code. Please keep the following in mind:. If you’ve checked these conditions and are still seeing an error message, please take a screenshot of your shopping
At Johann Wolff, we offer flexible payment options to enhance your shopping experience. You can choose to split your order into installments using either Shop Pay Installments or PayPal Credit. Shop Pay Installments. Shop Pay allows you to pay for yo