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When will I be charged for my order?Updated a year ago

The time you'll be charged for your order will depend on the payment method you selected at checkout.

  • If your card is authorized, payment will be taken immediately, and you will receive an email confirming that your order has been successful.
  • If you selected installment payments, you're normally charged a partial amount on the date of the transaction and the rest will be divided into weekly, bi-weekly, or monthly payments depending on the installment service selected. For more information, please contact or visit the help center for your provider. 
  • If your card is not authorized, payment will not be taken and you'll receive an email notifying you. 

Please remember that even if payment is not authorized, it may look as if Johann Wolff has completed the charge due to some card issuers placing a hold on your account for a short period. If you feel this has taken place, please contact your issuing bank to confirm. You can always contact us and we will provide the most up-to-date information we have available.

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